ISO 9001

What does ISO mean?
ISO is an abbreviation of the International Organization for Standardization.
Standards from the ISO 9000 series
Standards from the ISO 9000 seriesThe ISO 9001 Quality Management System Group consists of three international standards:
•ISO 9000: 2015 - contains the principles and basic concepts of quality management, describes the contents of the series of standards and contains a list of terms and their meaning in their use.
•ISO 9001: 2015 - defines the requirements for certification of quality management systems. Certificates issued under the previous version of this standard (ISO 9001: 2008) are valid until September 15, 2018.
•ISO 9004: 2009 - Manual to Improvements to Quality Management Systems
•ISO 9001 is the most popular and widespread international standard and applies worldwide. ISO 9001 is applicable to all areas of business and businesses - from start-ups to international corporations.
The main advantages of the Quality Management System certification in accordance with ISO 9001 are:
•Improve your market position and create competitive advantages
•Improve the efficiency of your business
•Reduce errors and complaints
•Improving the work with suppliers
•Improve processes and customer focus in your business
•Increase the confidence of your customers
•Significant cost savings
•Improving the organization of the work of all company personnel
The main objectives of ISO 9001 are:
•Give a systematic approach to increasing customer satisfaction.
•Create capabilities and capabilities to deliver products and services that meet customer requirements, regulatory documents, and supervisors.

ISO 9001 is based on the following basic principles that are the guarantor of successful organization and operation:
•customer focus;
•Involvement of staff;;
•Process approach;
•making evidence-based decisions;
•relationship management.

How does the organization receive a certificate of compliance with ISO 9001?
The certificate of compliance with ISO 9001 is issued by an independent accredited organization with positive audit findings.